American Financial Credit Services, Inc. -

Maury County, TN – Maury County Trustee

Randy
McNeece

I want to take this opportunity to thank American Financial Credit Services for your diligent work in collecting Delinquent Personal Property Taxes on behalf of the Maury County Trustee’s Office. We officially started our work with AFCS in April 2022 and have been very pleased. Before making the decision to partner with them I contacted several offices which included some from other states to get their thoughts on AFCS whether it was good or bad. Not a single one said anything negative. It was all very positive. This is exactly what we’ve experienced as well. No complaints whatsoever from any of our taxpayers which says a lot about how they do business. We want our taxpayers to be treated fairly and with respect and I’m very confident this is being done by AFCS. Also, I would have to give them the highest of rating in terms of our professional working relationship. Every person I’ve reached out to at AFCS has been professional and pleasant to work with. I highly recommend American Financial Credit Services to anyone thinking about doing business with them. Feel free to reach out to me with any questions and I’ll give you an honest answer to any and all questions you may have.

Beaufort County, SC – Beaufort County Treasurer’s Office

Maria Walls and Kimberly Chesney

Our team’s vision statement is: People serving people, not transactions. While tax collections or a collections agency may not be typically viewed in this light, we are proud to defy the stereotypes associated with government and to partner with vendors like AFCS who share our values. In addition to successfully handling a backlog of outstanding delinquencies at the start of our partnership, their ongoing work has yielded millions in revenues across thousandsof accounts. This has been accomplished with the same care and high-quality customer service that our team would expect, and our customers deserve. It takes a high level of tact and professionalism to pursue collections and do so in a manner that serves the individual being pursued. You can expect that and more from the team at AFCS.

Humboldt County, CA - Humboldt County Treasurer Office

Amy
Christensen

AFCS has been a huge asset for Humboldt County. Their team recovered over $400,000 in delinquent accounts, all at no cost to the county. Professional, responsive, and easy to work with, AFCS makes managing collections simple and efficient.

Lowndes County, MS - Tax Assessor/Collector

Greg Andrews

I would like to thank the team at American Financial Credit Services, Inc. for providing exceptional service to Lowndes County, MS. Their commitment to regaining uncollected tax dollars continuously exceeds our expectations.

They have become a trusted partner from the moment they began in February, 2020. The dedication to providing timely and efficient solutions for collecting delinquent taxes made the decision to choose American Financial Credit Services easy.

Lowndes County, MS is very satisfied and happy to be a client and look forward to a long-lasting relationship.

Hamilton County, IN - Hamilton County Treasurer

Susan Byer

AFCS has been invaluable in collecting Hamilton County’s past due personal property/business taxes. They have been fantastic to work with through the 24 years we have been working with them. I would recommend their service to any municipality.

What truly sets AFCS apart is their commitment to customer service and transparency. They keep us informed with regular reports and updates, and they’re always quick to respond to questions or concerns. Their technology platform is user-friendly and gives us real-time access to important data, which has greatly improved our ability to track and manage delinquent accounts.

We’ve been proud to partner with AFCS for many years, and their consistent performance has made them a trusted and valued resource for our county. I would confidently recommend their services to any municipality looking to improve their tax collection efforts through a reliable and professional partner.

Tehama County, CA – Tehama County Treasurer / Tax Collector

Parker Hunt

I manage a small office in Northern California. Because of our team’s size, we’ve traditionally taken a passive approach to collecting unsecured property taxes. While that strategy has worked for us, I’d always hoped to implement a more active collections program. American Financial Credit Services has helped us make that possible.

Their collections team is more than four times larger than my entire office, and they’ve been instrumental in reaching taxpayers who might otherwise fall through the cracks. American Financial Credit Services consistently locates and connects with our delinquent taxpayers, helping them establish manageable payment plans—often long before we would have been able to contact them on our own. As a result, many taxpayers avoid accumulating additional interest and fees on their unpaid taxes.

I’ll admit I was initially hesitant about bringing in an outside firm to assist with collections. I had concerns that the typical stereotypes about collection agencies might hold true. I’m so glad we gave American Financial Credit Services a chance. Their approach is professional, courteous, and compassionate. They engage our taxpayers with respect and a judgment-free attitude, ensuring a positive experience for everyone involved.

After several years of partnership, I can confidently say they’ve become an essential extension of our team. American Financial Credit Services combines effectiveness with empathy—qualities that make them outstanding collection partners. I can’t imagine managing our collection program without their support and expertise.

MISSION STATEMENT

American Financial Credit Services provides ethical and effective debt recovery services. Dedicated to collaboratively working with county offices to increase revenue by addressing their tax delinquencies. Committed to education and resolution for taxpayers, our highly knowledgeable team exceeds expectations, making a meaningful impact in the communities of our county partners. Through innovative and fair solutions, we restore financial integrity by empowering individuals and businesses to navigate their tax obligations.

Recovering tax delinquencies leads to community renewal.

Recent News

AFCS would like to recognize the 29 and 20 years of service (respectively) for Noel Williams and Amy Wyatt.
In collaboration with Teresa Smith (Collector at Baxter County) and Amy Jenkins (Collector at Boone County), Dean Prange has extended our services to our tenth state - Arkansas!
In collaboration with Teak Simonton (Treasurer at Eagle County), Vicki Lopez has extended our services in Colorado!
While serving counties and municipalities in Indiana for 25 years, it is never too late to make new friends. Welcome to the AFCS family: Samantha Mahan (Greene County), Meghan Hoskins (Jefferson County), and Penny Cobb (Lawrence County).
Based on proven record of recovering over $24M and facilitating $62M in abatements across the State of South Carolina, AFCS was recently awarded contracts with the Treasurer/Tax Collector offices in Charleston County and Greenville County.

Upcoming Events

Mississippi Assessors and Collectors Association

Date: October 26^th – 30th
Location: Oxford, MS

South Carolina Association of Auditors, Treasurers and Tax Collectors

Date: November 17^th – 19^thLocation: North Myrtle Beach, SC

Expertise drives measurable outcomes

Our processes have been designed to serve as a extension of partners’ offices.

01.

Total Resolved

400 M+

02.

Counties Served

232

03.

States Represented

10

04.

Tax Types

8

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